Gaming is meant to be fun, not stressful. pixel11 believes every player deserves a healthy, enjoyable experience. Our responsible gaming tools and guidelines are here to help you stay on track.
Responsible gaming means enjoying gaming as a form of entertainment — not as a source of financial or emotional stress. At pixel11, we believe every player has the right to know when to stop.
Millions of people across Bangladesh enjoy online gaming — it's a place for fun, excitement, and opportunity. But when gaming gets out of control, it can take a toll on family life, finances, and mental well-being. pixel11 wants every member to have a healthy, mindful, and enjoyable gaming experience.
Our responsible gaming program is not a formality — it's a commitment. Through technology, awareness, and direct support, we aim to ensure that pixel11 always remains a safe and enjoyable place.
Pixel11 gives you full control over your gaming. Here are our dedicated protection features.
Set your own maximum deposit limits — daily, weekly, or monthly. Once a limit is in place, it applies automatically and no deposits beyond that amount will be accepted. Staying within your budget becomes much easier.
Decide how long you want to play before you start. pixel11's session timer will alert you once your set time is up. Playing with time awareness means a more mindful and enjoyable experience.
If you feel like you need a break, use the self-exclusion feature to temporarily close your account for anywhere between 7 days and 5 years. No logins or deposits are possible during this time. Take control when you need it most.
Access your full gaming and transaction history anytime. See clearly how much time and money you've spent. Awareness starts with transparency — and pixel11 makes sure you have it.
At set intervals, a message will appear reminding you how long you've been playing. It's a small but effective nudge — helping you stay grounded and make mindful decisions.
If you ever feel like gaming is getting out of control, the pixel11 support team can refer you directly to professional help. We're not just a gaming platform — we're here for you.
Setting limits on pixel11 takes just a few minutes. Once configured, they stay active automatically.
Log in to your pixel11 account and click the profile icon in the top right corner.
From the account settings menu, select the "Responsible Gaming" option.
Deposit limit, session time, or self-exclusion — choose what you need and enter your preferred amount or duration.
Review the details and click the "Confirm" button. A confirmation message will be sent to you via SMS or email.
Your set limits are now active automatically. Contact support anytime if you need assistance.
Learn how each tool works and when to use it.
Set a daily deposit limit that works for you. Once you reach it, deposits will be paused for the rest of the day.
Cap your total deposits over a seven-day period. Sticking to a weekly budget is a great way to protect your finances.
Set a monthly budget and stick to it. Decide on a fixed portion of your monthly income — and don't spend beyond that.
Take a temporary break from 1 day up to 6 weeks. Your account stays active during this time, but deposits will be paused.
If you need an extended break, you can fully deactivate your account for anywhere between 6 months and 5 years. This is our strongest level of protection.
Check at any time how much you've spent today, how long you've been playing, and how much time you've put into each game.
Knowing yourself is the first step to responsible gaming. If you notice any of the signs below, seek help right away.
Every time you sit down to play, you end up spending more than your set budget — and find it hard to stop.
"One more win and I'll get it all back" — chasing losses like this is a dangerous cycle.
Hiding your gaming from family or lying about it is a clear warning sign of a problem.
Feeling frustrated, anxious, or angry when you're unable to play is an early sign of addiction.
Spending money on gaming by borrowing or cutting into funds meant for essential expenses.
Answer the questions below honestly to evaluate your gaming habits.
Answers to the most common questions about responsible gaming.
Follow these simple guidelines for responsible gaming on pixel11.
Decide how much you're willing to spend before you start playing. If you hit that limit, stop for the day.
Avoid playing for hours on end. Take regular breaks and make time for other activities.
Gaming is for entertainment, not income. If you're feeling stressed or low, it's better to step away.
If something feels wrong, talk to a friend, a family member, or pixel11 Support. You don't have to carry it alone.
Pixel11 believes that reaching out when things get tough is the greatest strength of all. If you feel like gaming is becoming hard to control, talk to us — no judgment, just help.
Our responsible gaming team is available 7 days a week, 24 hours a day. Email us or reach out directly Help Center Visit.
Pixel11's Help Centerand select the "Responsible Gaming" section. From there, you can speak directly with our specialist team.
Go to Help Centre →Join pixel11 and enjoy a safe gaming experience. Our tools and support are always by your side.